Keeping every piece of your data secure is our highest priority at ace36. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.
A quick overview of the steps ace36 has taken to protect your data
All your transactions and personal data on ace36 are protected with 256-bit SSL encryption. No third party can access your information.
Ace36 never sells your personal data to any third party. We have no arrangements with advertising firms or data brokers.
You have full rights to view, correct, and delete your personal data. Contact us at any time to manage your information.
Ace36's systems are regularly audited by independent security experts. Any vulnerabilities identified are promptly addressed and resolved.
We're clear about the types of cookies we use and why. You have the option to disable all non-essential cookies.
You can unsubscribe from ace36's promotional emails or SMS at any time. We respect your preferences.
When you create an account and use our services on ace36, we collect both the information you voluntarily provide and the data automatically generated during your activity. Full details are outlined below.
The following information is collected when you register on ace36 or fill out any form:
The following information is automatically generated when you use the ace36 platform:
Ace36 is fully transparent about how your data is used. The table below shows exactly what information is collected and why.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name, Email & Phone | Account Creation & Management | Contract Performance |
| Identity & Address | KYC Verification & Fraud Prevention | Legal Obligations |
| Payment Information | Deposit & Withdrawal Processing | Contract Performance |
| Betting History | Responsible Gaming Monitoring | Legitimate Interest |
| IP & Device Information | Security & Fraud Detection | Legitimate Interest |
| Email Address | Promotional Communications (with consent) | Consent |
Ace36 will never use your information for any purpose beyond what is listed here. Should we ever need to use your data for a new purpose in the future, you will be informed in advance and your consent will be obtained where required.
Ace36 never sells your personal data to third parties. However, limited information may need to be shared in specific circumstances to deliver our services.
The ace36 website and mobile app use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help our platform recognize you.
Ace36 uses industry-leading security technologies and processes to protect your privacy. Our security infrastructure operates across multiple layers.
In the unlikely event of a data breach, ace36 will notify the relevant regulatory authorities within 72 hours as required by law, and inform affected users as promptly as possible.
As an ace36 user, you have important rights over your own data. These rights are recognized under international data protection law.
You have the right to know what information ace36 holds about you.
You can request corrections to any inaccurate or outdated information.
Under certain circumstances, you may request that your data be deleted.
You may request that your data not be used for specific purposes.
You can request an export of your data in a standard, portable format.
You can withdraw your consent to marketing communications at any time.
Ace36 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Core Account Information | For the duration of account activity and 5 years after closure |
| Transaction History | Minimum 5 years as required by law |
| KYC Documents | 5 years after account closure |
| Betting Log | 3 Years |
| Customer Support Communications | 2 years |
| Marketing Data | Until consent is withdrawn, or 3 years |
Once the retention period ends, ace36 securely deletes your data or anonymizes it so you can no longer be identified.
Ace36 is a betting platform for adults. We do not knowingly collect any information from anyone under the age of 18.
Ace36 may update this Privacy Policy from time to time. You will be notified by email at least 30 days before any significant changes take effect.
For any privacy-related questions, complaints, or requests, reach out to ace36's dedicated Privacy Team. We're always here to help.
For any privacy-related concerns, email us directly. You can expect a response within 24–48 hours.
support@ace36.bet
For immediate assistance, use the Live Chat feature on the ace36 platform. Our team is available 24/7.
Read our Privacy Policy? ace36 is committed to protecting your data at all times. Register now and enjoy a safe betting experience.